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Return Policy

Bronson offers a 30-day returning period. Please contact our customer service within 30 days from the date you've received all your items. You can request a return. Returns made after 30 days from the delivery date will not be accepted.

We provide a return label for your order with service charge starting from $7. Please dispatch the parcel as soon as possible after receiving the shipping label from our customer service team.
Prices are as follows:
Numbers of Items Charge
1-2 $7
3-5 $11
6+ $14

Returns for refunds in our store gift cards or exchanges will be free of charge.

 

The return label is available for the following countries and areas: United States, Canada, United Kingdom, France, Germany, Italy, Belgium, Poland, Spain, Australia, Czech Republic, Portugal, Switzerland, Netherlands, South Korea, and Japan. 

 

*For countries and areas not listed, pls send your order to our China warehouse. For specific addresses and shipping options, please contact cs@bronsonshop.com.

After the returned order is delivered, our customer service team will process the refund or exchange for you within 5-7 business days.

 

Refunds are issued back to the original form of payment. Please note that the processing time may vary depending on PayPal or your bank.

Payment Method Time Frame
PayPal 1-3 Business Days
Credit Card 5-8 Business Days

 

How do I make a return?

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