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Bronson offers a 30-day returning period. Please contact customer service within 30 days of receiving your full order. The full process takes about 7 business days. Be sure to send your return within 30 days of the delivery date—returns after this period won’t be accepted.

We provide a return label for your order with service charge starting from $7. Please dispatch the parcel as soon as possible after receiving the shipping label from our customer service team.

Prices are as follows:

Numbers of Items Charge
1-2 $7
3-5 $11
6+ $14

Returns for refunds in our store credit or exchanges will be free of charge.

 

The return label is available for the following countries and areas: United States, Canada, United Kingdom, France, Germany and Australia.

 

*For countries and areas not listed, please send your return at your own cost to either our U.S. or China warehouse (No additional service fees will be charged). For specific addresses and shipping options, please contact cs@bronsonshop.com.

 

After the returned order is delivered, our customer service team will process the refund or exchange for you within 5-7 business days.

 

Refunds are issued back to the original form of payment. Please note that the processing time may vary depending on PayPal or your bank.

Payment Method Time Frame
PayPal 1-3 Business Days
Credit Card 5-8 Business Days