SHIPPING AND RETURNS POLICY

Shipping

orders are sent China Post EUB package mail and full Traceability. Now we have opened freight transportation in 35 countries.Most countries can arrive within 15 working days,Specific time can be consulted customer service.At this current time we offer free shipping via for all orders over $99.


All international customers must submit a telephone number at checkout. Bronsonshop is not liable for any customs and import duties that may be imposed on international customers. International customers who refuse to accept delivery will not be refunded for the cost of shipping or order value and goods disposed of by the carrier.

Returns/Exchanges

Unless indicated as a final sale item, all customers are eligible for a 14-day return/exchange period on from date of receipt of your item.


All items must be returned in un-used, original condition with tags attached. Except in case of manufacturer defect, we cannot make any exceptions to this policy.

We warranty all our products including those marked as final sale for 30-days after purchase against defect and will issue upon receipt of the item and verification of the defect a refund equivalent to the value of the original order including any shipping costs incurred, repair or replacement.

Customers who fall outside of the 30-day return/exchange period but which feel their item has a manufacturer's defect are advised to contact us at cs@bronsonshop.com Customers will be asked to detail and/or submit a photograph to indicate the defect.

We regret that returned goods sent back to us without prior authorization will be returned to the shipper and made ineligible for return or exchange.

We do not offer refunds on any shipping costs associated with your order.

 

Order Processing

We process orders within 48 hours of receipt excluding holidays and weekends. Please allow up to 3 business days to receive a shipping confirmation. All shipping notifications will include a tracking number. 

Order changes including cancellations can be accommodated only within 24 hours of an order being placed.